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V&K uses Capsule CRM as a customer relationship management platform that helps businesses and organizations manage and organize their customer and prospect data in one place. With Capsule CRM, you can easily capture and track customer and prospect information, including contact details, communication history, and sales opportunities, and you can use the platform's various tagging, filtering, and reporting features to help you analyze and understand your customer data. The platform also offers collaboration and communication tools, such as the ability to assign tasks and leave comments, making it easy for teams to work together to manage customer relationships. Capsule CRM is available as a web application and as a mobile app, and it offers integrations with popular tools like Gmail, Google Calendar, and Mailchimp. If you're looking for a tool to help you manage and organize your customer data, Capsule CRM is a great option to consider.