Support bundles/tickets
WordPress, WooCommerce, Elementor, Divi, Gutenberg, Plug-ins & All Themes supported
Use and combine these powerful tools for your website!
If you have specific questions or would like 1-on-1 help, we are happy to assist you.
Use and combine these powerful tools for your website! If you have specific questions or would like 1-on-1 help, we are happy to assist you.
Rapid Solutions fitting your needs!
Did you know we are the #1 award winning agency for WordPress? Let us help you with our in-house development team.
WordPress, Elementor, WooCommerce, Divi, Plug-ins and / or Theme related, turn-key service guaranteed.
Full flexibility
- We are available for you! By:
- Phone
- Video conference
- In person at our office
- In person at your office
Optimisation
- Update your PHP version?
- More speed to your site?
- Better UX and/or designs
- Reducing code and Plug-ins?
- Or a small question?
- We do it all!
Problem solving
- Issue with WordPress?
- Issue with WooCommerce?
- Issue with Plug-ins?
- Issue with a Theme?
- We fix everything in-house. With an expert contact person for you.
New functionalities
- Adding a shop?
- Adding a portal for clients?
- Adding a 3D map?
- Adding a webform?
- Or a small question?
Tech & Integration
- Connect with Google Analytics
- Connect with Tag Manager
- Customize Plug-ins & API's
- Connect 400+ integrations
- Hosting support
Training
On top of our hands-on support we can also train you. Improve your skills to become less dependent. From the very basics to the most advanced use cases.
Want to give us specific instructions? Need a ball park estimate of the time required?
We use a dedicated and very simple to use pin-dropping tool. Simply drop a pin on your website pages to mark those elements you need changed and add comments/instructions. Works like digital sticky notes. No install required. Simply drop a pin. We do the rest. You can track our progress online.
Contact us for our pin-dropping tool.
Our WordPress support tickets
We have put together a number of packages to help you choose a ticket that fits your needs.
Our team of WordPress, Elementor and WooCommerce experts are with you, helping you quickly and effectively.
Whether it’s training, maintenance or a technical solution. Our developers are available for you, in a way that fits you:
How many hours will I need?
In case your project is more complicated and if you prefer a first ballpark estimate of the time required, we are happy to provide you such estimate up-front. In that case, please request access to our ‘pin-dropping’ tooling. This gives you the option to give us clear instructions, after which we can give you our best estimate.
Our terms and conditions apply to all transactions.
F.A.Q.
We save time, if you can give us clear instructions. Therefore we provide a dedicated and simple to use pin-dropping tool. This works like a digital sticky note. You can give us instructions, per element to avoid any misunderstanding. Making this tool available is free of charge.
An online dashboard is made available for all our support bundle/ ticket customers. Here you have a real time and 100% transparent report of the time we used, what we used it for, and the time still available. We are all about transparency.
We will be happy to give you an estimate of the time we anticipate that we will need. Although our ball park estimate is not a guarantee, in 90% of the times our estimate is correct. In case we run in to unexpected issues, we will contact you to discuss how you wish to proceed. We are all about transparency and easy to communicate with.
Yes! In case you have a project and need a fixed price, we recommend buying a smaller ticket (4 or 8 hours). We will use the first hour(s) to perform our due diligence, possibly write a functional design, define a detailed scope of work, and prepare the lump-sum (fixed price) offer. Any remaining time on the ticket can be deducted from the lump-sum.
Yes, absolutely. Did your ticket expire? Don’t worry! We will be happy to extend the validity of any remaining hours. How? Simply purchase a new support ticket within 12 months after the expiration date and we will reactivate the remaining hours of your expired ticket. With this added flexibility, you can fully enjoy the benefits of your support ticket.